Obamacare’s Ecommerce Chickens Come Home to Roost

And HHS Secretary Sibelius is on the hot seat:

Embattled Health and Human Services Secretary Kathleen Sebelius will testify before Congress next week about the botched rollout of ObamaCare’s insurance exchanges after rejecting GOP demands to appear this week.

The House Energy and Commerce Committee confirmed Monday night that Sebelius would meet with the committee next Wednesday.

The notice capped a day of wrangling between Sebelius and congressional Republicans who repeatedly attacked her for rejecting calls to testify at a Thursday hearing.

Let me ask a really stupid question: did anyone really expect anything different?  And if so, what planet do you live on?  Leaving aside the merits and demerits of the system, what this boils down to is an enormously complex ecommerce system, complete with the code and security complexities that go with it.

Experience teaches that ecommerce is the trickiest thing to get right on the internet, which is why companies that do it right are so successful.  A long test period and roll-out was certainly called for.

But this is what happens when Americans’ obsession with “leadership” is unaccompanied by strong administrative skills and the willingness of the “leadership” to listen to its administrators.  Barack Obama, instead of trying to use his opponents’ intransigence to make a point, should have taken a delay in the individual mandate to prevent it poisoning the 2014 election and giving his “defeated” opponents new ammunition.

A great deal of Americans’ distrust of government stems from administrative screw-ups like this.  Obama promised to make government “cool” again, but that promise too has been left unfulfilled in a big way.

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